Cookies Policy

• JOCAVI Use of cookies

  Our Service may use certain cookies, pixels, beacons, log files and other technologies of which you should be aware.

  Here is our cookie policy

  1. What are cookies and what do they do?

     1. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, a computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.
     2. Information gathered through cookies may include, amongst other things, the date and time of the visits made to a website, the pages viewed and the time spent at a website.

  2. Consent to the use of cookies

     By continuing to use the Service, you are deemed to consent to our use of the cookies described in this cookie policy. If you do not consent to us using cookies then please read the next section of this cookie policy entitled “Blocking our Use of Cookies”.

  3. How to disable our cookies

     You can block our use of cookies by activating the settings in your browser. Please visit All About Cookies where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.

     Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

     • For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
     • For the Internet Explorer web browser, please visit this page from Microsoft: https://support.microsoft.com/kb/278835
     • For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
     • For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
     • For any other web browser, please visit your web browser's official web pages.

  4. How we use cookies

     1. Analytics

        We use “analytics” cookies which, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of our Website are most popular. We also follow your journey through the website from the initial referring website, your dwelling time on particular pages and interactions with form fields. This helps us gather feedback so that we can improve the Sites and better serve our users. We do not generally store any personal information that you provide to us in a cookie.

     2. Social media

        • We use cookies to personalise your interaction with social media, such as Twitter, Facebook, Instagram and YouTube. Such cookies recognise users of those social media sites when you view social media content on our Website. They also allow you to quickly share content across social media, through the use of simple ‘sharing’ buttons.

        • Most of our cookies expire within 30 days, although some may persist for 2 years.

     You can find more information about the individual cookies we use and the purposes for which they are used in the table below:

     • Google Analytics and Google Tag Manager

       These cookies allow us to to distinguish individual users by assigning them each a randomly generated number as a client identifier. This helps us understand the website usage patterns and improve its quality. It also helps us improve our advertising by understanding the consumption patterns of our websites.

     • HubSpot

       HubSpot is our chosen CRM system and this cookie is part of the system HubSpot provides for direct conversation on the website with visitors.

     • hotjar

       Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It helps us understand our visitors and fix certain issues they might encouter throughout the use of the website.

     • Leadfeeder

       Leadfeeder is a website visitor tracking software, that shows us the companies that are visiting our websites.

     • Shopify

       Shopify is an e-commerce platform for online stores and retail point-of-sale systems that we use to integrate sales in our website.